A couple days ago, I discovered that I had left my lights on in the parking lot on the west side of Hwy 61 and then couldn't start my car. Bummer. It was a pretty cold day and I wasn't sure what to do. I walked over to Frazer Automotive and met Gary the owner. He was very nice and said he'd be happy to interrupt his busy day to come and help me. I asked him what the fee would be, and he said, "Oh no charge. I'd rather have you as a new customer than charge you for this." This is what you hope for in a small town! All the best to you and your crew Gary! I'll be calling next time my car needs repair.
I told Gary I needed my very old mini van to last till my son was out of college. He assured me he could do it and it HAS! I'm almost to 200,000 miles. So appreciate the great service we always get there. Thanks Gary!
December 2012. Apparently this place has changed owners since the previous reviews. My college kid brought an admittedly on its last legs minivan in. I told them I did not want to spend much as the car was not worth much. We were charged $100 for diagnostics which I expected. They recommended a tuneup to get past diagnostic errors. I was hesitant, but being so far away and the reviews here were good - we bit. I wish we hadn't as the car did not start the next day. My daughter relied on friends for rides until a mechanic friend got back in town. His opinion was that the work done was not needed and that their 'next step' of what may have been causing the problem was not correct either. Needless to say we are not happy that we spent well over $400 on a car that still won't start!!!
Yesterday morning, car quits working going down the highway. Due to their fairness and quick turn around last time I was towed to them again.
My car stopped working about 4.5 months ago while driving down the highway. With the help of my insurance agent I got a list of mechanics that were close by. Frazer's was the closest, and I was not 100% sure if the tow was free, so I chose them.
It ended up being a defective part that they had replaced 4.5 months later. They fixed it early this morning already and are not charging me. They also assured me that because they've ran in to a few defects for my model of car, that the parts were under warranty for a year from today again. I think that most places would do a 1 time only warranty and try to charge me if this happens again.
I had trailer brakes that didn't work. They replaced wiring and put a new braking system in... that didn't fix it... then rebuild the brakes... that did fix it.... charged about 800...i also had some scratch off winners in the visor... about 20 bucks worth.. when I got the truck back there were no scratch offs but they did leave me a 5 dollar bill... i won't go back
There were multiple things wrong with the car (1 major thing) and they quoted me somewhere between $1,000-$1,300 (I don't quite remember). I about fell over. HOWEVER ~ my father has an old friend with a mechanic shop who does very good work, but is MUCH more expensive than everywhere else. When asking him if this was a fair price for what was being done he let us know that it was very fair and with the condition of my engine WAS worth spending.
So a day or two later I picked up my car which was running beautifully.
Thanks again, Gary!
Frazer S Automotive Services is a US Car Repair based in White Bear Lake, Minnesota. Frazer S Automotive Services is located at 2140 3rd St, White Bear Lake, MN 55110, USA.
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